Symantec endpoint protection 12 not updating virus definitions on client


30-Jul-2017 14:24

This document explains how to update Symantec Endpoint Protection definitions by running Live Update.

TEM managed clients should receive updates automatically from the server.

Solution: Modified File System Auto-Protect driver to avoid this deadlock.

The Intelligent Updater is an executable file that can be used to update virus definitions for the Symantec Endpoint Protection Windows client.

Solution: Eliminated invalid calls that lead to memory exhaustion.

Fix ID: 3590578 Symptom: System freezes due to a deadlock in File System Auto-Protect driver after updating virus definitions.

Search the Window Event Logs for indications of trouble, and take any action necessary to correct it.

Managed Symantec Endpoint Protection (SEP) clients do not update virus definitions.

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This is done by configuring automatic deployment rules.Progress Update: PATCH_ERROR: Patch File: "C:\Program Data\Symantec\Live Update\Downloads\Updt32275809807jtun_lum_the_cal70405005full.zip", Script File: "C:\Program Data\Symantec\Live Update\Downloads\Updt322\sesm Sy Kn Cal_lumetadata.dis", HR: 0x802A0006 Progress Update: PATCH_FINISH: Patch File: "C:\Program Data\Symantec\Live Update\Downloads\Updt32275809807jtun_lum_the_cal70405005full.zip", Script File: "C:\Program Data\Symantec\Live Update\Downloads\Updt322\sesm Sy Kn Cal_lumetadata.dis", HR: 0x802A0006 07/16 [05a4] WARNING Sesm Lu Request for server to publish the Lu Config.xml, Lu Downloaded Content and Lu Sesm Content returned error.